Terms of Service

What is this?

The Terms of Service (TOS) are the rules and regulations that specify guidelines for using our services. Use of our services is subject to these terms. Please read them carefully and ensure that you understand and agree to all parts. Use of Bripin Web Hosting’s services implies agreement with these terms!

Questions?

Any questions regarding this agreement should be sent to Bripin Web Hosting’s sales department (hi@bripin.com) prior to signing up for service.

Terms of Service

Bripin Web Hosting provides web hosting services to people all around the world. We have the responsibility to protect each client and provide them with the best service possible. The following guidelines were designed to ensure that our services remain of the utmost quality. Please read very carefully before ordering and/or using Bripin Web Hosting services.

Service Agreement

The Bripin Web Hosting Service Agreement is a separate agreement between Bripin Web Hosting and all customers. Please make sure you are in agreement with the following points and conditions, as well as our service agreement (in its entirety) before signing up for or using Bripin Web Hosting;s services. Contact our sales department for any clarifications.

Link: Service Agreement

Resource Usage Policy

The Bripin Web Hosting Resource Usage Policy is an extension of the Terms of Service containing more specific utilization policies. Please make sure you are in agreement with its points and conditions before signing up for or using Bripin Web Hosting’s services. Contact our sales department for any clarifications.

Link: Resource Usage Policy

Content

All services provided by Bripin Web Hosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any law is prohibited. This includes, but is not limited to copyrighted material, a material we judge to be threatening or obscene, or material protected by trade secret and another statute. The subscriber agrees to indemnify and hold harmless Bripin Web Hosting from any claims resulting from the use of the service which damages the subscriber or any other party.

Note: Pornography and sex-related merchandising are prohibited on any Bripin Web Hosting server. This includes sites that may infer sexual content or Link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to Bripin Web Hosting servers or any other server on the Internet. Links to such materials are also prohibited. Contact our sales department for any clarifications.

Examples of non-acceptable content

1. Pirated software
2. Bulk Email related products
3. Pornography
4. Hacking/cracking related websites
5. Warez and/or copyrighted MP3s
6. Material illegal under United States of America law
7. Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to Anarchists Cookbook, bomb-making, weapon information, or anything else that may be considered detrimental or illegal.)

Bripin Web Hosting will be the sole arbiter as to what constitutes a violation of this provision and reserves the right to deactivate and remove any site at any time for any reason.

Copyright Violations

Bripin Web Hosting will respond to all reports of infringement that are formatted in accordance with the Digital Millennium Copyright Act and any other applicable copyright laws. Notices of infringement that do not comply with this act will not be processed. We will act in accordance with the DMCA when handling infringement reports.

System Resource Usage

If Bripin Web Hosting’s system administration team determines that an account is utilizing an unacceptable amount of system resources, Bripin Web Hosting may temporarily deactivate the account in question. If Bripin Web Hosting’s staff deems necessary, an eviction notice may be sent to the customer of an offending account providing them with seven (7) days in which to locate to a new provider. This only occurs in extreme cases; Bripin Web Hosting will do all it can to assist customers prior to this scenario.

Bripin Web Hosting will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.

Backups

Bripin Web Hosting performs nightly backups of hosting accounts; however, these backups are for Bripin Web Hosting’s administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. Bripin Web Hosting does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Bripin Web Hosting’s part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.

You may not use your hosting account as a backup solution. Our Services are designed to host your website only and may not be used as a data repository. Bripin Web Hosting reserves the right to remove backups from your hosting account with or without notice.

While our Backups system supports almost any characters for filenames (UTF-8), there are special characters/symbols that are generally best avoided as there are specific limitations across various filesystems and storage destinations that can cause unintended issues with your backups. This list is not exhaustive and is meant to help determine and avoid errors regarding filenames and your backups.

Unsolicited Email (SPAM)

SPAMing, or the sending of unsolicited email, from a Bripin Web Hosting server or using a return email address that is maintained on a Bripin Web Hosting server, is STRICTLY prohibited. Using SPAM to advertise a site hosted on Bripin Web Hosting’s network also constitutes as a violation of this provision. Bripin Web Hosting will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated.

For anyone intentionally spamming on our systems, we reserve the right to bill them at a rate of $100/hour for any cleanup, research, and related work from their illegal activities.

Help us STOP SPAM! Please email our abuse department (hi@bripin.com) immediately to report a violation of our SPAM policies.

Support Abuse

At Bripin Web Hosting, we always treat our customers with the utmost respect. In return, we expect the same from you. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host.

Bripin Web Hosting will be the sole arbiter as to what constitutes a violation of this provision. Accounts found in violation of this provision will be subject to immediate account deactivation. Bripin Web Hosting will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.

Cancellations

Cancellations are processed by our Billing department. To cancel an account, a cancellation request via email must be submitted. Once we receive your cancellation request, our Billing department will confirm your request and process your cancellation shortly thereafter.

We require all cancellations to be requested through your the email you used when you signed up to our services or the email we have in file for your account in order to (a) confirm your identity, (b) confirm in writing that you are prepared for all of your files and emails to be removed. This process aims to reduce the likelihood of mistakes, fraudulent/malicious requests, and to ensure that you are aware that your files, emails, and account may be removed immediately and permanently after a cancellation request is processed.

Payments and Billing

We will provide you with at least ten (10) days’ notice of your renewal pricing before the payment due date for monthly, annual, or longer-term plans. Unless otherwise provided, Bripin Web Hosting will automatically bill your payment method on file as it follows:

• seven (7) days before the payment due date;
• on the payment due date;
• seven (7) days after the payment due date.

You expressly acknowledge, agree, and authorize us to automatically bill the applicable fee and/or charge your credit card or other payment methods on file for each Renewal Term, unless you terminate or cancel the Services prior to such charge as provided in this section. All fees are billed in United States Dollars (“USD”) and are subject to change with prior notice to you.

Bripin Web Hosting is only able to automatically collect payments from customers with credit cards stored on file. It is your responsibility to ensure that all fees are paid no later than their payment due date.

As a customer of Bripin Web Hosting, it is your responsibility to ensure that all billing information on file with Bripin Web Hosting is accurate and that any credit card or other automated payment method on file has sufficient funds for processing. You are solely responsible for any and all fees charged to your payment method by the issuer, bank, or financial institution including, but not limited to, membership, overdraft, insufficient funds, and over the credit limit fees. Bripin Web Hosting screens all orders for fraud. In certain cases, if your account is flagged for fraud, your order will not be processed. Bripin Web Hosting has no liability for not providing Services, including third-party services if your account fails the fraud screen.

Price Change

Bripin Web Hosting reserves the right to change prices or any other charges at any time. We will provide you with at least thirty (30) days’ notice before charging you with any price change on any annual or longer-term plans. It is your sole responsibility to periodically review pricing on our website and billing information provided by Bripin Web Hosting through the client area or through other methods of communication, including notices sent or posted by Bripin Web Hosting.

Late Payments

Any account not paid in full by the end of the Term will be given a seven (7) day grace period. If payment is not made within the seven (7) day grace period, Bripin Web Hosting reserves the right to suspend your Services. Bripin Web Hosting reserves the right to terminate Services fifteen (15) days after the payment due date.

Bripin Web Hosting is not responsible for any damages or losses (including any data) as a result of suspension or termination for non-payment of your account. In addition, Bripin Web Hosting reserves the right to refuse to reactivate your Services until any and all outstanding invoices have been paid in full.

Money-Back Guarantee and Refund Policies

Our 30-day money-back guarantee period ends exactly 30 days from the day on which the order was placed. It is not valid towards account renewals. The Money-Back Guarantee is VOID if your account violates our Terms of Service, Service Agreement, or any of our policies in place. Setup fees are non-refundable. External services, such as but not limited to, dedicated IP addresses, installation charges, etc., are non-refundable.

Outside of the Money Back Guarantee, Bripin Web Hosting has a no refund policy.

Bripin Web Hosting account credits issued to accounts are not eligible for a refund and will remain on the account for two (2) years after the last hosting account is canceled. If the service credit is not utilized within that time frame, said service credit is forfeited and You hereby agree to release Bripin Web Hosting from all liability for use of such service credits.

Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled, and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. Violations of this Agreement will waive your rights under the refund policy.

Free Migration Policies

Our Migrations Team will make every effort to help you move your website(s) to us. Migrations are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility, or time required to complete an account migration. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases, we may not be able to assist you in the transfer of data from an old host. In no event shall Bripin Web Hosting be held liable for any lost or missing data or files resulting from a transfer to or from Bripin Web Hosting. You are solely responsible for backing up your data in all circumstances.

Prohibited Persons (Countries, Regions, Entities, and Individuals)

Certain entities and individuals are prohibited from registering for and using our services pursuant to export and control laws and trade and economic sanctions imposed by the U.S. or other governments, as applicable. In particular, without limitation, the U.S. Department of the Treasury, through the Office of Foreign Assets Control (“OFAC”), prohibits U.S. companies from engaging in all or certain commercial activities with certain sanctioned countries or regions (each a “Sanctioned Country/Region”) and certain individuals, organizations or entities, including without limitation, “Specially Designated Nationals” (“SDN”) listed by OFAC. By using our services you represent and warrant that you are not located in a Sanctioned Country/Region or listed as an SDN. Unless otherwise provided with explicit written permission, Bripin Web Hosting also does not register and prohibits the use of any of our services in connection with, any Country-Code Top Level Domain Name (“ccTLD”) for any Sanctioned Country/Region.

Failure to Follow Policies

Failure to fully comply with these terms is grounds for account suspension and/or deactivation. Any accounts and/or servers contained within Bripin Web Hosting’s network must adhere to the above policies.

We reserve the right to remove any account without prior notice. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required.

Bripin Web Hosting reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable, or contraindicated.

Document Revisions

April 12th, 2022.